Data Controller
The data controller for your personal information is:
Fascia Holdings Limited
Company number: SC623979
3 Lochrin Place, Edinburgh EH3 9QX, United Kingdom
Email: support@cryptoworldnews.world
Fascia Holdings Limited trades as CryptoWorldNews and operates the website cryptoworldnews.world (the "Service").
1. Information We Collect
| Data | Purpose | Lawful Basis |
|---|---|---|
| Username and email | Account registration and authentication | Contract performance |
| Password (hashed) | Account security | Contract performance |
| Payment information | Subscription billing (processed by Stripe; we do not store card details) | Contract performance |
| Login sessions and IP address | Security, fraud prevention, session management | Legitimate interest |
| Usage data | Service improvement and analytics | Legitimate interest |
| Cookie and preference data | Site functionality and user experience | Consent / Legitimate interest |
2. How We Use Your Information
- Provide access to crypto news, market data, and ChatGPT-generated market briefs
- Process and manage your subscription payments
- Send service updates, security alerts, and support messages
- Improve our service, features, and user experience
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
3. Data Sharing
We do not sell your personal data. We share information only with:
| Recipient | Purpose | Location |
|---|---|---|
| Stripe | Payment processing | United States |
| OpenAI (ChatGPT) | Market brief generation (no personal data sent) | United States |
| ElevenLabs | The spoken welcome greeting (when you sign up and when you come back): only your user name is sent, to make the audio. You can turn the voice off in Settings. | United States |
| Hetzner | Infrastructure and server hosting | Germany/EU |
| Law enforcement | When legally required | As required |
4. International Data Transfers
Some of our service providers (Stripe, OpenAI) are based in the United States. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or adequacy decisions, in accordance with UK GDPR.
5. Data Security
- Encryption in transit (HTTPS/TLS)
- Hashed passwords (bcrypt)
- Session-based authentication with CSRF protection
- Access controls limiting data access to authorised personnel
No system is 100% secure. We take all reasonable steps to protect your information.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Active account + 30 days after deletion |
| Financial and billing records | 6 years (HMRC requirement) |
| Server logs | 90 days |
| Analytics data (aggregated) | Indefinite (anonymised) |
7. Your Rights Under UK GDPR
- Access your personal data (Subject Access Request)
- Rectify inaccurate or incomplete data
- Erase your data ("right to be forgotten")
- Restrict processing in certain circumstances
- Data portability — receive your data in a machine-readable format
- Object to processing based on legitimate interest
- Withdraw consent for optional processing at any time
Contact us at support@cryptoworldnews.world. We will respond within one month.
8. Automated Decision-Making
Our Service uses ChatGPT to generate market briefs and sentiment analysis. These features process pooled news content, not your personal data. No automated decisions are made about you that produce legal or similarly significant effects.
9. Children
Our Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
10. Cookies
We use essential cookies for login sessions and site functionality, and optional analytics cookies with your consent. See our Cookie Policy for full details.
11. Changes to This Policy
Material changes will be communicated with at least 30 days' notice via email or prominent notice on the Website.
12. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Website: ico.org.uk
Telephone: 0303 123 1113
13. Contact Us
Fascia Holdings Limited
Email: support@cryptoworldnews.world
Address: 3 Lochrin Place, Edinburgh EH3 9QX, United Kingdom